Privacy Policy

Introduction

Welcome to https://family-friendly-boat-packages-dubai.terratrek.net! We are dedicated to creating a safe and enjoyable experience for all our users, and protecting your privacy is a key part of that commitment. This Privacy Policy explains how we handle the personal information you provide to us when using our website, applications, services, or products, available at https://family-friendly-boat-packages-dubai.terratrek.net (collectively, ‘the Site’).

Scope

This policy covers all aspects of your interaction with our Site, including:

Accessing and navigating through our websites linked to this Privacy Policy.
Using our applications and services as an authorized user.
Receiving communications from us, such as newsletters, emails, phone calls, or text messages.

Please note that this policy does not extend to third-party platforms, applications, products, or services accessed through links on our Site. These entities have their own privacy policies, and we encourage you to review them before using any external services.

Processing Activities

Our Privacy Policy governs the following activities:

Data Collection: We collect various types of personal information when you interact with us.
Use of Services: When you utilize our applications and services, we may gather account details, payment information, financial records, purchase history, mobile device identifiers, and location data.
Communication: Any time you choose to communicate with us, whether through emails, phone calls, or text messages, we will record and process that communication.
Feedback and Reviews: We value your feedback and reviews, which help us improve our services; therefore, we collect this information when provided.
Social Media Interaction: If you choose to connect with us on social media platforms, we may access any publicly available information from those accounts.
Product Information: Details about the products or services you show interest in or purchase are also collected for internal analysis and improvement.

Personal Data Collection

The personal data we collect includes but is not limited to:

Account creation details (name, email address, password)
Payment information (card details, billing address)
Financial records (transaction history, payment methods)
Purchase information (products/services ordered, quantities, dates)
Mobile device unique identifiers (device type, operating system, IP address)
Location data (geographic coordinates, location services settings)
Feedback and review content
Social media profile information (username, public posts)
Product inquiries and preferences

Cookies

We employ cookies to enhance your experience on our Site and for analytical purposes. Cookies are small text files stored on your browser that help us recognize you as a user and gather statistics about your usage of our services. They are categorized into:

Strictly Necessary: These cookies enable core functionalities, such as logging in, navigation, and page rendering.
Preferences: They remember your preferences, like language settings, to enhance user experience.
Analytics: Used for analytics purposes to understand how users interact with our Site, including metrics on site usage and performance.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies they accept.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purposes described in this policy or as required by law. Once the data is no longer needed, we will delete or anonymize it securely. Our retention periods may vary depending on the type of data and the legal obligations we are subject to.

Security Measures

We take robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include:

Encryption for secure communication and data storage.
Engagement of secure third-party processing services to handle sensitive transactions.
Regular review and updates of our security practices to adapt to evolving industry standards.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our Site is not intended for individuals in this age group, and we do not knowingly collect personal information from them. Parental supervision is recommended when using the Internet.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data, including:

Access to your data and its use details.
Correction or rectification of inaccurate or incomplete data.
Erasure (right to be forgotten) in certain circumstances.
Restriction or object to the processing of your data.
Right to data portability, allowing you to move or copy your data easily.
Right to withdraw consent for data processing at any time without affecting the lawfulness of prior processing based on consent.
Right to file appeals or complaints with a supervisory authority in your country.

To exercise these rights, please contact our Data Protection Officer using the information provided below. We will respond to your requests as quickly as possible and within the timeframes prescribed by applicable laws.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Mail: Data Protection Officer, Family-Friendly Boat Packages Dubai, [Address], [Country]